Christmas Tsunami Video
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If you’ve ever laughed your way through the incomparable ‘Monty Python’s Life of Brian,’ you’ll recognise Eric Idle’s song asking us to ‘Always look on the bright side of life.‘ No doubt you’ll be whistling along to it too, now I’ve reminded you…
How does this relate to sales copy? In a previous article (Use psychology to communicate with your customers…), I explained the importance of psychology in the buying process. Understanding the audience, as well as tapping into their desires, is the first step to writing effective copy.
The second step involves using positive affirmations to make customers feel happy and secure with the product you are selling. In short, confident, cheerful copy outsells negative sales writing. More of this later … as I want to explore positive thinking.
The power of positive emotions
Consider this for a moment: people want to feel good about themselves and the world they live in. To be happy is an ultimate goal for many.
Of course, this can seem an uphill task, especially when natural disasters, social problems and personal troubles constantly wobble the status quo. Yet, even in the face of tragedy, people look for positives to help them cope with situations.
I often describe surviving the 2004 Boxing Day Tsunami as the day I learnt to climb a tree. In fact, it marked a change in my life for the better, despite the enormity of it and horror witnessed.
In a sense, I choose to see it as an uplifting experience, rather than a destructive one. Seeing something in a positive light is a powerful technique. And when you apply this to sales writing, the response rate will increase.
Inspire the buyer
How do buyers feel about shopping? Christmas shopping aside, people often call it ‘retail therapy.’ Though it might be your worst nightmare, many regard it as therapeutic. Why?
Once you unravel the concept, you begin to realise how shopping meets emotional needs. (Unless you are the other half burdened by shopping bags or loitering outside changing rooms!)
Whether it’s browsing, the change of scene or buying new things which triggers emotion, the buzz of the activity gives a positive return.
But, how can you trigger these positive emotions in sales writing?
How to use triggers in your sales copy
Let’s explore 5 sales writing strategies, guaranteed to elicit a positive response:
Build rapport
There is nothing more important than bonding with prospects. People buy from people – plain and simple. As soon as you show how human you are – instead of being a sales robot intent on securing the deal – customers will warm to you … and trust you.
Try using a friendly, conversational style … be empathetic. The trick is to imagine you are talking to one person, rather than a full conference hall.
Solve a problem … sell the benefit
Whether you are selling a product or service, your business is the answer to someone’s problem. Remind them of that and you offer value.
By focusing on what can be gained and how your service makes a difference, you are giving customers solid reasons why they should invest in you.
Trigger a response
Aim to embed ‘Trigger’ words in your sales writing. They are powerful motivators when it comes to inspiring a prospect to act.
Some trigger words focus on negative emotions to provoke a reaction. The following use positive vibes to inspire customers:
o Best
o Easy
o First
o Free
o New
o Proven
o Simple
o Save
o You
Think of it as building an emotional bridge between the customer and the product or service. Provide assurance that the product will meet their needs and they’ll cross the bridge to it. If any doubts remain, they’ll hold back, refusing to go further.
Turn negatives into positives
Words have a powerful effect on the sub-conscious. Be careful you don’t fall into the trap of using negative language.
Consider these. Are they negative or positive?
‘If you’re not fully satisfied…’
‘You can’t lose…’
‘Cut your costs’
Remember, it’s easy for customers to latch onto negatives. In these phrases, the words ‘not satisfied,‘ ‘lose‘ and ‘costs’ stand out as they imply risk.
As soon as you put a positive spin on these sentences, they offer certainty.
‘You can count on …’
‘Gain from…’
‘Save money’
Tell a story
How do you react when you hear someone’s success story? Are you pleased for them, envious or secretly wishing the same could happen to you?
In short, people love happy endings. So, imagine the power of including a success story in your sales writing. Because customers like to identify with others in the same situation as them, a success story or case study will:
o Give customers reasons to trust you
o Rocket your credibility rating
o Give your business a human face
Why don’t you try these simple techniques with your sales copy?
Final thought…
The glass should be half-full, not half-empty… Keep it real, be positive about who you are and what you’re doing – and always look forwards.
Nikki Cooke is founder of The Word Well, a freelance copywriting service based in Oxfordshire. Along with her web-design partner, she provides first-class on and offline marketing for small and medium sized businesses. When she’s not knee-deep in copy, she can be found blogging away on her ‘Copy Break’ blog, or publishing articles. She’s also a creative writer and poet…
Visit The Word Well at http://www.thewordwell.co.uk to find out more about Nikki and how she helps businesses.
Or drop by Nikki’s blog on http://www.thewordwell.co.uk/wordpress
Christmas gift ideas for a cousin?
I have an 11 year old cousin who is really into weather. He loves the TV series “Storm Chasers” and always shares videos of tornadoes and tsunamis that he has found on youtube with us, and him and his little sister make those little water tornado crafts with two liter soda bottles. So I was just wondering if there was anything fun that I could possibly get him. I thought about getting the Storm Chasers season on DVD but honestly, he’s probably already seen them all, twice. So I want to get him something new and exciting. Any ideas? Thanks! <3
http://store.discovery.com/detail.php?p=263324&v=discovery_toys-games_age_boys-8-to-12&pagemax=all
http://store.discovery.com/detail.php?p=274440&v=discovery_tech-gadgets&pagemax=all
http://store.discovery.com/detail.php?p=281275&v=discovery_tech-gadgets&pagemax=all
http://store.discovery.com/detail.php?p=281278&v=discovery_tech-gadgets&pagemax=all
Another great place to shop for Christmas Tsunami Video products is Amazon. They have more than just books!
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