Christmas Music Baltimore
Thanks for visiting and welcome to our site!
We hope you will find the Christmas Music Baltimore information that you seek.
We welcome you to browse our website to see if there is something in particular you are looking for.
We”ve included some information on each page for your reading.
I suddenly ended up in the hospital a few weeks ago, dealing with a severe bout of pneumonia.
I’ll spare you most of the details, but it basically all started with the trip to the Howard County General Hospital ER in Columbia, MD on a Saturday night after having a severe reaction to something I ate. In the process, gastric fluids got into the lungs. Ugh!
The digestive distress passed rather quickly, but an alert doctor observed that my vital signs were going downhill fast and determined that pneumonia was setting in quickly. He reversed my heading for discharge, and to my surprise, steered me toward the ICU unit.
Now we all are aware of the current national debate on health care reform. And I will not tread into that explosive political arena in this blog.
But as I was in the ER, the ICU and then the regular ward (total stay was 7 days), I did make a number of marketing observations — both positive and negative, from the perspective of “the client.”
Let me start by saying that I smile when people say to me, “Oh, I wouldn’t be good in sales.” In my mind, every employee is a salesperson, and we all should realize the importance of that role.
That’s why I’m fond of saying that a receptionist should treat his or her job as “Vice President of First Impressions.” (I didn’t come up with that – I got that from a seminar I attended 10 years ago with marketer Keith Hatschek, who has since concentrated his work in the music field)
And the concept of “everyone is a salesperson” was so obvious to me during my hospital stay at Howard County General.
Think about it. How do we draw our general opinions about whether a hospital is a “good” patient-oriented hospital or “bad” one. Isn’t it really based on a few stories you may have heard from others plus perhaps a personal or family experience or two?
So what hospital employee does a patient have the most contact with from which to conclude whether they have had a good or bad experience?
Doctors? – not really — we think of them almost as “independents.”
It’s the nurses, right?
To prove the point, here’s a common perception in my Ellicott City, Maryland neighborhood: “Go to Johns Hopkins in Baltimore for the best doctor care, but try to avoid staying over as an in-patient.”
Now I was an in-patient at Johns Hopkins over 20 years ago, and I had an excellent experience. But that negative perception about Hopkins, whether accurate or not, still persists in my neighborhood. Dig down a bit, and one learns that it actually stems from conversations at gatherings based on the experiences of just a few of the neighbors. (Hint: bad news travels fast at neighborhood social events)
OK, given that my assumption about nurses carrying a lot of marketing power is accurate, I’d have to say my reaction to my experience at Howard General was mixed.
On one hand, I had exceptional care from a veteran nurse named Ellen in ICU (I’ll detail more below).
But on the other hand, there were the ER nurses who got so confused with paperwork and bureaucracy that I was actually “lost” for two hours in a corridor waiting for an X-ray. My wife finally had to invoke something akin to “habeus corpus” to have me retrieved.
The confusion continued as bewilderment with internal procedures caused another ER nurse to delay my getting to the ICU for 90-minutes. We finally convinced him to just wheel us up to ICU, and we’d sort it all out there. When we arrived, the reception by the ICU staff was like, “Where have you been? We’ve been waiting for you!” Hmmmm . . .
Finally, what was I to make of the nurse who came in during the fifth day of my stay and asked me what I was in for. I thought to myself, “Perhaps you might want to glance at the paperwork at the station before coming in to see me?”
But let’s end on a positive. Let me go back to that nurse, Ellen, in ICU. I don’t know her last name (maybe their marketing dept will let me know).
You could tell from first introduction that Ellen enjoyed her job and was aware of the noble service her profession provides.
She was well-informed about my condition from the start.
She was friendly yet firm in making sure I stayed on course toward recovery.
And then one other thing — she knew how to strike up a brief conversation with me at just the right moment (straight out of Dale Carnegie’s classic book, “How to Win Friends and Influence Others”). We chatted about my daughter and her teenage kids.
Ellen was not the only example of positive nursing I experienced during my stay at Howard County General. There were certainly others who were top professionals as well. (For example there was the Asian-American nurse, down in the regular ward, whose name I think was “Yun?,” who worked efficiently and adroitly, yet unobtrusively, while prepping me for discharge.)
But I think you get my point. The best overall “salesperson” for Howard County General Hospital during my experience was the nurse named Ellen in ICU.
Now, some of you may discount my assertion by replying, “Sure, in ICU, the nursing to patient ratio is 1:2 or even 1:1, . . . not true elsewhere in the hospital.”
OK, I take the point. But I learned in our brief conversations that Ellen had worked in almost every other department during her tenure at the hospital. Something tells me she exhibited the same positive marketing qualities throughout her career.
What to take from all this?
When reviewing your business activities, are your front-line employees acting as top marketers and salespeople for your organization, as Ellen is for hers?
I welcome your thoughts.
David Ryan works with clients whose job is “to get the message out.”
And what I provide are media replication (CDs, DVDs & videotape) and related multimedia (e.g. authored discs, video editing) services.
Contact me for expert, attention-to-detail service.
David Ryan http://www.DavidRyanMediaSolutions.com
Christmas Music Emergency!!!?
Hey, does anyone know when local radio station in Baltimore MD, 101.9 lite fm starts playing thier annual christmas music?? I am in like DIRE need to hear “Jingle Bells” right now.. Thanks ppl!! =]
You can try the official website for more info on that.
http://1019litefm.radio.com/
Another great place to shop for Christmas Music Baltimore products is Amazon. They have more than just books!
|
|
Peter, Paul & Mary: 25th Anniversary Concert $10.01 This delightful and moving program celebrates folk troubadours Peter Yarrow, Paul Stookey, and Mary Travers and their quarter-century of making music together. Hear such beloved tunes as “Puff, The Magic Dragon,” “Where Have All the Flowers Gone?,” “Leaving on a Jet Plane,” “Blowin’ in the Wind,” “This Land Is Your Land,” and more. 88 min. Standard; Soundtrack: English…. |
|
|
Autumn (Windham Hill 20th Anniversary Edition) $6.02 The precursor to 1982′s commercial breakthrough, December, George Winston’s 1980 Windham Hill debut boasts all the lyrical power and poignancy of its follow-up. A simple, clear recording for solo piano, Autumn finds Winston developing simple melodic motifs with studied left-hand underpinning, on hypnotic pieces like “Woods,” which moves from a brisk rhythmic figure to rubato minor-key runs. Leavin… |
|
|
The Velveteen Rabbit $7.65 Stills from The Velveteen Rabbit (Click for larger image) … |
|
|
Will Vinton’s Claymation Christmas Plus Halloween & Easter Celebrations $16.27 Have a happy holiday–three, in fact–with the stop-motion creations of animator Will Vinton. Enjoy the merriment–from singing camels and the California Raisins to ice-skating penguins and the Paris Bellharmonic Orchestra–with dinosaur hosts Herb and Rex in “A Claymation Christmas Celebration” (1987), then join monster hunters Wilshire Pig and Sheldon Snail for spooky Halloween fun in “Claymatio… |
|
|
Christmas CD: Christmas with Choral Arts (The Baltimore Choral Arts Society, Tom Hall, Music Director & Randall Mullin, Organist), 1993 $12.99 … |
|
|
Yoga Tart Pure Color Stretch Knit V Neck Yoga Top & Yoga Tight Outfit, Sexy, Soft & Fashionably Sweet, Durable High Quality, Made In New York City USA Pure Color matching Yoga Tart Set of Stretch Knit V Neck Top & Stretch Knit Low Rise Tights. Our fabric is blended to stretch, flow and accent your curves and unique sense of living in the moment beauty. Perfect for dance, yoga or looking and feeling good. Our Gauze like knit makes our clothing customizable to create looks all your own. Practice Yoga Daily and Stay Yoga Tart Sweet For Life. Sizes… |
|
|
The Christmas Box $1.31 Since it was first published, more than seven million people have been touched by the magic of The Christmas Box, a holiday classic that is as beloved in our time as A Christmas Carol was in Dickens’s. When Richard Paul Evans wrote The Christmas Box, he intended it as a private expression of love for his two young daughters, Jenna and Allyson. Though he often told them that he loved them, he didn… |
|
|
Southern Living Christmas Cookbook: All-New Ultimate Holiday Entertaining Guide (Southern Living (Hardcover Oxmoor)) $2.36 Throwing a partyâbig or small, simple or extravagantâjust got easier. Whether you’re planning your first big holiday celebration or your twentieth, you’ll find this memory-making treasury an invaluable hospitality guide for all occasions.Over 350 recipes, 32 menus, and nearly 250 color photographs team up to make this the ultimate holiday entertaining guide. Take the guesswork out of mea… |
|
|
Grace: A Christmas Sisters of the Heart Novel $2.49 It’s never too late to go home It’s Christmastime at the Brenneman Bed and Breakfast, and everyone is excited about closing down for the holidays. But when two unexpected visitors appear seeking shelter, the family’s commitment to hospitality is tested. First Levi arrives, sullen and angry . . . but insisting on staying for five days. Next Melody shows up. She’s almost nine months pregnant, but w… |
Thanks for visiting!